Frequently asked questions

What is TravelOps Pro?

Software for travel agencies. It keeps packages, enquiries, customers, proposals, bookings and payments in one workspace, with staff access control and reports.

Who is it for?

Travel agencies of any size — from an owner working alone to a team with sales, operations and accounts staff. The workspace is built around the agency’s day-to-day work: enquiries in, proposals out, bookings and payments tracked to completion.

Do I need to install anything?

No. TravelOps Pro runs in the browser on desktop and mobile. Each agency gets its own workspace, and staff sign in with their own accounts.

How much does it cost?

Current plans and pricing are shown on our pricing section. Prices are in INR, and taxes are charged as applicable. New agencies start with a 14-day free trial on the plan they select.

Is there a free trial?

Yes — 14 days, and no card is required to start.

Can my team use it together?

Yes. Agency owners and managers invite staff, assign roles and permissions, and decide what each person can see and do. Lists and reports can be filtered by scope — my records, my team’s records, or all records — depending on the user’s role.

Can I build and send travel proposals?

Yes. You can build itineraries for a package, prepare a priced proposal for an enquiry, and generate a PDF proposal to share with the customer. Revisions are versioned so you can see what changed.

Does it handle bookings and payments?

Yes. Enquiries move through proposals to purchases, and you can record payments, issue GST-compliant invoices and track what is outstanding. Online subscription payments are processed by our payment gateway, Razorpay.

Can I import my existing data?

Free data migration is included during onboarding. Your existing package, customer and contact records can be brought over so you do not start from a blank workspace.

Is my agency’s data separate from other agencies?

Yes. Each agency’s data is kept separate within the platform, and roles and permissions control what each staff member can access.

Do platform messages go to my customers?

No marketing messages are sent from the platform. Email is used for account and sign-in messages, follow-up notifications for your team, and proposal or invoice sharing that you initiate.

How do I get support?

Contact support@travelops.pro.